Here is a letter I had to send to a collection agency. I hope it gets their attention.
If you have a collection agency calling you that refuses to send you a letter stating who they are please feel free to copy this letter and send it to them.
Genpact Sevices LLC
PO Box# 1969
Southgate, MI 48495
February 4, 2009
RE: Project Savior v. Genpact Services LLC
To Whom It May Concern:
Your company has been repeated calling me demanding money, I do not have an account with your company. I have repeatedly asked your representatives for your company to send a letter clearly stating who you are, what account you are attempting to collect on, and what amount you have been authorized to settle this account for.
What I am asking is not unreasonable, in fact it is the minimum effort that is required by your company under the Fair Debt Collection Practices Act. Your representatives state that they know this but still refuse to send out any documentation of the alleged debt.
You are currently violating the law and impinging on my Civil Liberties. I have given you numerous warnings that I will not do anything with your company until I receive a letter with minimum information required by law.
Unfortunately, you leave me no choice in this matter and I must inform you that I intend invoke my rights under the FDCPA and sue your company for $1,000 dollars US. You can save yourself time and court costs by mailing to me a check for $1,000 US. If you send along legitimate proof that you are indeed collecting for a third party you may send a check made out to that party for whatever portion of the $1,000 covers that account in full and I will immediately forward it to them. The remaining portion of the $1,000 should be made out directly to me.
Should you continue violate the law in this matter, I can assure you the penalties will get worse.
PS: Nothing in this letter should be construed as a refusal to pay, but a notice that your claim is being disputed by me. The inclusion of my phone number is only to help your company look up my account not authorization to continue calling me. Continued calling after I have said I will do nothing until I receive the minimum information required by law will be construed as harassment.